Class Project

Cohere AI
Improving Information Architecture of a leading AI service platform

Summary
Redesigned Cohere AI’s website to improve information architecture, enhancing product discovery and user navigation. Conducted a content audit, created 30+ annotated wireframes, and simplified content for clarity.  

Impact
Increase in product discoverability by 35% measured by usability testing.

Brief

My Contribution

Redesigned Information Architecture

Redesigned Wireframes

Team

1 UX Designer

Timeline

3 Months

Tools

Google Docs

Figma

Axure

Problem Statement

Task

Redesign and improve the information architecture of Cohere's website to enhance product discovery and user navigation.

Research

Company Values

Cohere specializes in advanced Natural Language Processing (NLP) solutions, offering APIs and tools for developers, businesses, and researchers. Their mission is to make AI technology accessible and useful, integrating seamlessly into workflows.

User Needs

Developers and Data Scientists: Seeking technical details and API documentation.
Business Users and Decision Makers: Looking for pricing, use cases, and ROI.
Researchers and Academics: Interested in research papers and advanced AI models.

Analysis

Content Audit

Conducted a content audit using Nielsen and Norman’s heuristic evaluation, identifying usability issues such as unclear navigation and complex jargon.

Sitemap

Created a new sitemap to reorganize pages intuitively, aligning with user goals and business needs.

Redesign


Wireframing

Designed 30+ annotated wireframes in Axure, addressing heuristic shortcomings and ensuring consistency.

Content Writing

Simplified content by removing complex jargon and explaining technical terms in plain language.

Evaluation

Usability Test

Conducted usability testing with developers and non-technical users, assigning tasks to explore the redesigned wireframes.

Insights

Collected insights on the usability of website and needs of the users.

Results

Improved product discovery by 35% compared to the original website.

Final Steps

Deliverables

Delivered 30+ redesigned wireframes for key flows like product discovery and purchase.Ensured wireframes were well-commented and easily navigable, explaining the rationale behind each design decision in the documentation.

BriefProblemResearchAnalysisRedesignEvaluationFinal Steps